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Welcome to Fenham Hall Medical Group!

 Waiting Room

Think Sepsis - Talk Sepsis - Treat Sepsis

Sepsis is a serious complication of an infection - -

Sepsis is life threatening. It can be hard to spot.

There are lots of possible symptoms. They can be like symptoms of other conditions, including flu or a chest infection.

If you think you or someone you look after has symptoms of sepsis, call 999 or go to A&E. Trust your instincts.

Without quick treatment, sepsis can lead to multiple organ failure and death.

Although sepsis is often referred to as either blood poisoning or septicaemia, these terms refer to the invasion of bacteria into the bloodstream.

Sepsis can affect multiple organs or the entire body, even without blood poisoning or septicaemia.

Sepsis can also be caused by viral or fungal infections, although bacterial infections are by far the most common cause.

In England every year there is...

123,000 cases of sepsis

37,000 deaths

70% of these cases start in the community.

Same day help for your poorly child

If your child has become unwell in the last few days and you would like urgent advice then please contact the surgery and we will arrange for a clinician to speak to you and if necessary to see your child, today - this could save you an unnecessary trip to A+E or a Walk-in Centre. Can we also make you aware of the Little Orange Book, which provides expert help for parents and carers on how to manage common problems in babies and small children – ask your GP surgery for a copy or view it online here.

You can download the NHS Child Health app which is available on The Apple App Store or Google Play.

You can also visit Healthier Together which is the new go-to website and app for health advice about your baby or child, covering a range of conditions including tummy bugs, rashes, common childhood illnesses, and Covid-19. You can download the app from the Apple Store or Google Play.

Healthier Together

Healthier Together - Young People

Who should I speak to about my health?

Think F.A.S.T

The impact of stroke can be  short and long-term depending on which part of the brain is affected and how quickly it is treated. Stroke survivors can experience wide-ranging disabilities including difficulties with mobility and speech, as well as how they think and feel.  Think FAST - Think FAST Leaflet - NHS FAST

What is FAST?

FAST requires an assessment of three specific symptoms of stroke.

  • Facial weakness - can the person smile? Has their mouth or eye drooped?
  • Arm weakness - can the person raise both arms?
  • Speech problems - can the person speak clearly and understand what you say?
  • Time - to call 999

For NHS Campaigns and Useful Links, click here.

North East Ambulance YouTube

nhs logo

NHS YouTube

Newcastle Women's Aid
Domestic Abuse Services

NWA Leaflet

0800 923 2622, available Mon - Fri, 9.00 - 4.30pm

The Home Office announced new proposals to protect women and girls from harassment, aggression and violence, and a focus on stopping domestic abuse before it takes place. People living with domestic abuse can access more than 5,300 Safe Spaces in pharmacies nationwide. A new postcode checker has also been launched to enable anyone to find their nearest participating pharmacy, job centre or jobs and benefits office in order to access the scheme.

Mummy is a Hero

This booklet is written by a long-term user of mental health services. She had a traumatic childhood, which shaped her personality and affected her mental health. When she became a mother, her mental health struggles worsened. This is an account of how she managed her severe and ongoing emotional distress while also fulfilling her role as a parent. It includes strategies that she put in place to protect her child’s well-being. This booklet is for parents, and aims to inspire them to seek as much therapy as possible so that they can learn to heal themselves and protect their children’s future mental health. You can find this booklet and more at

Mummy is a Hero Booklet

See Ability 

See Ability is a fantastic organisation which helps people with learning disabilities who may also have sight loss to achieve ambitious lives through support initiatives.

Click here for easy read fact sheets:

See ability

Lift someone out of loneliness


Image preview

Click here for more information

Accreditation Certificate

Bye-Bye UTI!

Are you feeling the burn down below? You may have a urinary tract infection.

Women aged 16-64 can now be treated at participating local pharmacies:

If you have any of the following symptoms you may be asked to drop a urine sample into a local pharmacy, who are working alongside us to offer the Bye-Bye UTI service:

  • Dysuria - painful or uncomfortable urination
  • Nocturia - waking up in the night one or more times to urinate
  • Urgency - sudden, urgent desire to pass urine
  • Frequency - needing to urinate much more frequently than normal
  • Visible haematuria - blood in urine

If you have two or more symptoms, you will have a consultation with the Pharmacist, who will provide a urine bottle and then check your sample. They will provide antibiotics if necessary and call you on days 3 and 7 to see if your symptoms have improved; if they have worsened, the Pharmacist will refer you back to us. 

If you have only one symptom, the Pharmacist will give you advice and a leaflet for UTIs. They will call you on days 3 and 7 to see if it has resolved and, if not, they will ask you for another sample to be assessed again.

If antibiotics are provided, they will be free of charge for those who are exempt and the normal prescription cost for those who pay.

This May Help

This May Help has been created to support parents and carers with concerns about their child’s mental health. The subjects covered on this website have been chosen by families and young people who have gone through their own mental health challenges. What helped them may also help you. They cover self-harm, gaming and addiction, eating disorders, school avoidance and much more. Click here for more information.

NHS Mental Health Services

We all experience times when we feel like we can’t cope, sometimes this can start to affect our everyday lives and prevent us from doing the things we normally do.

If you are struggling with depression, anxiety, excessive worry or low mood, then Vita can help. Working in partnership with the NHS, Vita provides talking therapy services, known as IAPT (Improving Access to Psychological Therapies) and we can provide advice and guidance on the best options for you.

It is a FREE service and you don’t need to visit a GP to get help –  the fastest way to get support is by simply clicking the Self Refer button or calling Vita on 0330 0534 230


Get help with NHS 111

If you think you need medical help right now, 111 online can tell you what to do next:

When to call 111 instead

Call 111 to speak to someone if you need to:

  • discuss complex medical problems
  • discuss worries about a long-term condition
  • get end-of-life care, or report a death
  • report child protection or vulnerable adult concerns

Other ways to contact 111 if you have a hearing problem or need help in other languages

Tyneside Integrated Musculoskeletal Service

Tyneside Integrated Musculoskeletal Services (TIMS) is a joint Newcastle and Gateshead service which offers self-care and fast access to expert opinion, diagnosis and treatment of a variety of muscle, joint and soft tissue conditions and chronic pain. You don't need to see a GP for a referral, you can self-refer by visiting the website, or calling the TIMS team on 0191 445 2643.

Aches and pains can be a normal part of life but can prevent you from carrying out your usual day-to-day activities. The good news is that most of the conditions that cause these aches and pains can be easily treated by you in your own home. Our aim is to help support you to get the right care, in the right place, first time, by providing advice and information from our dedicated team: TIMS Self-Care

TIMS motif

If you have back pain and develop any of the following symptoms, you must contact your GP or ring 111 straight away.

  1. Onset of numbness or weakness in both legs at the same time.
  2. Onset of numbness or pins and needles around your anus (bottom) or genitals.
  3. Any change in sensation of a full bladder, of needing to pass urine (wee), or change in awareness of passing urine.

Escape Pain - NHS TIMS Escape Pain

Have you experienced chronic joint pain for over 6 months? Are you over 45? Do you have a confirmed or likely diagnosis of osteoarthritis or degenerative joint changes? You could benefit from Tyneside Integrated Musculoskeletal Service’s ESCAPE-pain sessions

Escape Pain is an education and exercise programme for people with hip or knee osteoarthritis and low back pain.

  • Information on what to expect from the Escape-pain for backs programme can be found in the Escape Pain for Backs  patient infographic or by following the I have back pain link.
  • Information on what to expect from the Escape-pain for hip/knee pain can be found using the I have knee / hip pain link.

If you have knee and hip pain and are aged over 45, find out how you can grow in confidence, feel, move and manage pain better, with improvements to both your physical and mental health. The following resources explain more about how Escape-pain can help you.

Alternatively if you choose to try escape pain independently you can access the videos for the hip and knee sessions by clicking on the links below

Hospital Appointments

You can call the Outpatient Department directly to enquire about your hospital appointment. The numbers are 01912825900 (RVI ) or 01912231200 (Freeman Hospital). 

Serving You
We are confident that our website will provide clear and concise help to give our patients the information they require in an easy and convenient format. It has been designed with the patients' needs at the forefront of everything, from checking surgery times to letting us know what you think of us! 

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

(Site updated 20/03/2023)
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