Practice Management

Christine (f)

Christine is the Practice Manager of our
surgery. She is responsible for all of the
business aspects of the practice, ensuring
everything is in place to deliver the best care
to our patients.  This covers all aspects of HR,
Finance, Health & Safety, and IT Systems.  

If you have any comments or concerns about
your care, please don't hesitate to contact us at fenhamhallmedicalgroupa86031@nhs.net, and your email will be passed on to Christine

Rachel (f)

Rachel is our Assistant Practice Manager (as well as Digital Champion, Climate Change Co-Ordinator and general all-rounder). She works alongside the Practice Manager and GPs within the Operations Team to help enable the smooth running of the services that we offer, to ensure that we continue to deliver the best possible patient care. She works on projects to implement changes within our practice and the NHS.

RJ

Administration

Nicola
Nicola is our Practice Adminstrator. She works alongside Rachel and the Practice Manager within the Operations Team and assist the GPs with the monitoring of certain medications, ensuring that essential blood tests are done. She also looks after the Cervical Screening Recall Programme.
Kara

Kara is our Secretarial Coder. She deals with
all inbound documents. 

Milly

Milly is our Medical Secretary. 
She deals with referrals and letters.

Reception

Mandy

Mandy is our Reception Supervisor. Our dedicated reception team is your first point of contact with the surgery. They may ask you some questions regarding your condition to ensure they book you an appointment with the most appropriate clinician or signpost you to the most appropriate service, and we are very grateful for your understanding of this. They also deal with prescription requests and many other things.MK
Gill
Gill is our Medicines Manager. She work alongside the GPs and Pharmacy Hub team to ensure that requests and queries regarding medications are dealt with as quickly and efficiently as possible. She liaises with the pharmacies and care homes to help make sure you get your medication when you need it. You can support Gill by making sure that you order your medication in plenty of time.
GR

Amanda
Denisa
Denisa is part of our reception team. She works predominantly alongside Dr Dolezal with our Czech and Slovak-only speaking patients. She works on a Monday and Thursday.
Louise

Louise is part of the reception team and will help to advise you on queries you may have about your appointments.

LC

Cheryl (f)
Cheryl is part of our Reception Team.
Laurie
Demi
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