Welcome to Fenham Hall Medical Group
MACMILLAN CANCER SUPPORT
Thank you to everyone who supported our coffee morning and raffle on Friday 30th September. We raised an amazing £980.29. A list of the winners of the raffle prizes is attached.RAFFLE PRIZES
HEALTHWATCH STAR AWARD>
On Wednesday 15th February the surgery will be closed from 1.30pm to 4.30pm for essential clinical training.
When we are closed please contact 111 or dial 999 for a medical emergency.
We are sure that all of our patients are aware of the ongoing pressures on the NHS and we have recently received comments from patients that they are unhappy that sometimes the wait for our next routine GP appointments can be 10 days.
We have identified that during 2016,2929 appointments were wasted when patients failed to attend and did not have the courtesy to cancel so that the appointment could be used by another patient. This equates to 488 hours of lost clinical time.
This is an issue that we intend to challenge during 2017.
Please help us to maintain a good service by cancelling any appointments that you cannot attend.
Our text service sends a reminder 24 hours before the appointment and has the facility for the appointment to be cancelled by text. Please check with the receptionist to make sure you are registered for this service.
Thank you for your support.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.